If any of the design digitized by Brilliant Punching will not sew out well, you can process an edit request through our website if required any changes. We had already mentioned in our terms and conditions that you should not start any production without sewing a sample first. If you had used the digitized file directly in production, Brilliant Punching will not be responsible for any losses.
After processing more than 3 edits, if the design didn’t sew out well you will get the credit back in your Brilliant Punching account so that you can use it for the next time. It might be possible that you will get the bonus as well, but your amount will not be refunded directly in your 2Checkout account.
We will forward you the sew out before shipping these patches and then you can process the payment. You must confirm the colors and stitching first. If you find it good you can process the payment. Payment will not be refunded if patches has already been processed for shipping or shipped.
info@brilliantpunching.com · Sales: jack.brilliantpunching@gmail.com / john.brilliantpunching@gmail.com
129 Hyde Park Road, Leeds LS6 1AJ, United Kingdom