Term and condition

  1. Pricing can change without prior notice.
  2. Free trial is only for signup’s, and each signup person can only use free trial for the first time.
  3. A minor or major edit will be decided by Brilliant Punching.
  4. The fee for major editing Or the fee for editing files that have not been digitized by Brilliant Punching. will be decided by Brilliant Punching.
  5. Edits for designs that are older than 45 days will be charged.
  6. Place an edit with in 15 days of your order placed, otherwise there will be a minor fee. Fee will be waved if you are our regular customer.
  7. Size change (Up-Size) orders will be charged only the difference of stitches between the original design and the up-sized design.
  8. Size change (Down-Size) will be charged as an edit if the reduce is near to 50% as it takes more work to change and adjust the design for the smaller version.
  9. Sew outs if ordered will be done unlimited number of times, until your design sews out perfectly. The sew out will be judged by Brilliant Punching. and a scan of the final sew out will be sent to the client. 8 hours in addition to the selected turnaround time will be taken for sew outs.
  10. Designs are made as per order. Please be carefully while entering the design size, Brilliant Punching. will not give credits over any design if the dimensions had been entered incorrectly by you.
  11. All orders are made with perfection, however it is your responsibility to check and proof view the design prior to going into production. Run the design as a sample and have changes made to it if need be. Brilliant Punching will in no way be liable for any losses occurred due to errors in design that were not requested to be edited before production.
  12. Designs/Orders are made effortless within the time frame chosen by you. Brilliant Punching will not be hold responsible for any time that is affected by unforeseen natural or technical problems. However we will compensate with the urgent fees if any.
  13. Account will be locked if an invoice older than 7 days is not cleared/paid. You will not be able to place any new orders or quotes in such case. Making the pending payments will unlock the account instantly.